FAQ

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

What situations are not covered by the warranty, and free services cannot be provided?

1) Failures caused by force majeure factors (such as floods, fires, lightning strikes, earthquakes and other natural disasters);

2) Damage caused by human factors, including faults caused by wrong use of power supply, failure to use and store according to the instructions, wrong operation, and bad transportation by oneself;

3) Consumables or accessories of the product, such as cloth covers, batteries, etc.;

4) The content of the product warranty card does not match the actual warranty product or has been altered;

5) The warranty card and valid invoice signed and issued by the company cannot be presented;

6) There is no certificate of conformity of our company and parameter label with serial number on the product;

7) The product is used for commercial purposes.

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